2022 COVID-19 RESTRICTIONS MAY CHANGE SOME OF THE ANSWERS BELOW. CLICK HERE TO SEE OUR COVID-19 UPDATED INFORMATION.
At Ogunquit Tides in Ogunquit, Maine, we strive to help you have a fun and relaxing vacation in a casual, family-friendly atmosphere. Take a look at some of our answers to the most commonly asked questions about our property and policies below.
What are your office hours?
Summer: 8 a.m. to 10 p.m. – Spring and Fall: 8 a.m. to 9 p.m. or 10 p.m.
For early check in or late check out there would be a fee of $30 (Subject to availability).
Please call us and let us know if you are going to Check-in later then 9.00 pm.
Where are you located in relation to the town and the beaches?
We are just over a half mile north of the busy intersection that marks the center of Ogunquit, so it’s an easy 15-minute walk to shopping in the town center. During low tide, you will be able to walk and wade across the clam flats and channel of the tidal river directly to Ogunquit Beach. During high tide, rent one of our kayaks to cross the tidal river or walk down the beach 15 minutes to use the footbridge.
Questions about the beach: Click here for a tide chart
You can find the high tide schedule for the days you will be in Ogunquit at US Harbors. Lifeguards are on duty 10am to 5pm, 7 days a week during the summer. There are no prohibitions against riding bicycles on the beach. Fires of any type are not allowed on any Ogunquit Beach. Camping areas are not allowed within the town limits. The main beach at the end of Beach Street has a ramp to the sand. The Ogunquit lifeguards have a beach wheelchair for use. There are public restrooms near or in all of the public beach parking lots.
How far are you from Perkins Cove and Marginal Way?
We are less than a mile from the north entrance of Marginal Way and less than two miles from Perkins Cove, where you can also pick up the Marginal Way.
What time may I check in? When do I have to check out?
Check-in begins at 3 p.m. on your arrival date. Please check out by 11 a.m. on the day of your departure. Early check-in and late check-out is only if the rooms/suites/cottages /apartment is available with an extra charge, subject to availability.
What kind of rooms do you have? Is there a minimum number of nights I must book for certain room types?
We have several different types of accommodations, each with their own length-of-stay and maximum occupant requirements. Some are available on a nightly basis, some have multi-day requirements and others are available as weekly units. Please read the description of each type.
All the efficiency units are equipped with: fridge, cooking top, microwave and basic pot, pans, dishes, silverware, glasses and cups.
Are you pet-friendly?
We have only 4 pet-friendly designated accommodations available upon request. Please inquire about their availability when making your reservation. Pets are not allowed on the pool deck and playgrounds. There would be a charge for the pet.
Dogs are not permitted within the Ogunquit Beach and Mariginal Way area from April 1st to September 8th. Dogs are permitted within the Ogunquit Beach Area from September 9th to March 31st. Dogs are not permitted in the Ogunquit River Estuary at any time.
We won’t take any pet friendly room reservation from online partners.
Do you allow smoking?
Smoking is not allowed in any of our accommodations, but it is allowed outside in designated areas. A Cleaning Fee for smoking inside the room is a minimum of $300. Our front desk staff will be happy to direct you to them.
Which accommodations include daily housekeeping services?
All our rooms/cottages/suites/apartments receive daily, full-service housekeeping. Housekeeping services are only available in the mornings when the housekeepers are there. If for any reason on the door there is a DO NOT DISTURB sign and the housekeepers have left you can ask the front desk to provide with fresh towels. Due to COVID-19 restrictions, 2021 season housekeeping may be effected. Click here for details.
Are your pools heated?
Yes, the indoor pool is heated. The outdoor pool is heated by the sun, so most guests prefer the indoor swimming option during early spring and late fall stays. Outdoor pool hours are 9 am to 8 pm or 9 pm depending on the time of year.
Can you tell me more about your kayaks?
We seasonally have six to eight single kayaks for guests to rent and use to cross over the tidal river directly to the beach during high tide. The tide times change each day, but we set the boats out from two hours before high tide until two hours after. They are not available before 7 a.m. or after 7 p.m.
To rent a kayak, simply come to the office to fill out a form, pick up your life jackets and paddles, and ask any questions you have about procedure and safety. They are strictly on a first-come, first-served basis. You’re also welcome to take advantage of our tidal river access by bringing your own sea kayaks, canoes or rowboats.
Can you tell me more about your bikes?
Our bikes are available for rent on a first-come, first serviced basis. We don’t provide helmets. To rent a bike, simply come to the office to fill out a form and ask any questions you have about procedure and safety. Please note bikes are only available for guests 18+ years old, and are not available before 7 a.m. or after 7 p.m.
Can you tell me more about your tennis court and barbecue grills?
We have one private tennis court for guest use and often have spare tennis rackets and balls to lend out at the front desk. We have four outdoor grills in the picnic area, for which guests can supply their own charcoal and lighter fluid. There are no sign-ups for these amenities, as our guests are great at taking turns and being courteous to one another.
Do you charge for WiFi?
No – WiFi service is free.
Our Wi-Fi service is intended to allow guests to check email or surf the web. A complimentary access code is required to access Ogunquit Tides wireless internet service. The code is valid as long as your stay. The code would have been given during Check-in or guests can take it from the front desk. Ogunquit Tides does not guarantee the security of the service and unauthorized third parties may access your computer or files or otherwise monitor your connection.
Do you charge a resort fee?
No, all of our on-site amenities are available to guests as part of your room rate.
What is your policy regarding the number of people staying in each accommodation, or keeping additional vehicles on site?
You are responsible for reporting the amount of persons you expect to be staying in each unit when you make your reservation. Each of the units has a maximum state legal occupancy limit that is listed in the description of each.
Under no circumstances will we allow extra persons beyond the legal limit. If your group will be keeping more than one vehicle on our property, be sure to mention the other vehicle when making your reservation.
What do I need to make a reservation?
Try our online reservations system, give us a call, or email your reservation request!
We ask for your name, mailing address, telephone number and email address. All reservations are required a minimum one night deposit to hold the rooms/suites/cottages/apartment. A one-night reservation requires full payment in advance.
For any weekly rentals, please call the front desk. 207-646-2794
You have to be at least 21 years old to make a reservation.
What form of payment can I use to make a deposit?
A deposit may be either:
- A personal check provided to us in advance in-person or by mail (*Please note that personal checks are not accepted at time of check-in)
- A bank check or money order provided via postal mail
- A credit card over the telephone or Internet (Visa, Master Card, Discover,Amex)
- Cash or traveler’s checks provided in-person (*Please note that we can accept these either in advance by mail or directly at time of check-in)
If payment is provided in advance, we will send a confirmation notice of your reservation to you via postal mail or email after we receive it.
What is your cancellation policy?
PLEASE NOTE REGARDING THIRD PARTY RESERVATIONS: If you have made your reservation through a third party, please contact the respective third party for any modifications or cancellations. Unfortunately we will not be responsible for any modifications, cancellations or other requests for your reservations made through third party”
If we receive your cancellation notice at least 14 days prior to your scheduled arrival date, you will receive a full refund of your deposit, minus a $25 service charge. If we receive your cancellation notice less than 14 days prior to your scheduled arrival date, the deposit is forfeited. For weekly rentals of cottages and apartments, a cancellation notice of 30 days is required. (Credit card refunds are returned within a few business days and check refunds are sent out once per month.) Early departures will be charged in full.
Need more help? Call us at 1-800-422-3341 or 207-646-2794 or email us at email@example.com